The Digital Service Act (DSA), also known as Regulation (EU) 2022/2065, has introduced rules regarding the provision of intermediary services within the European Union’s internal market. Its aim is to create a safer online space that protects the fundamental rights of all digital service users.

windtre, in compliance with this regulation, provides the following contact points:

For communications from authorities of EU member states, the Commission, and the European Committee for Digital Services (pursuant to Article 11 of the Regulation):Segnalazioni_UE_DSA@windtre.it. These communications must be in Italian.

For communications with their own customers (as per Article 12 of the Regulation), please refer to the contact points listed on the windtre.it o windtrebusiness.it websites.

It’s important to note that communications not originating from windtre customers will not be processed.

You can find the full text of Regulation (EU) 2022/2065 at the following link https://eur-lex.europa.eu/legal-content/IT/TXT/?uri=CELEX%3A32022R2065.

WINDTRE publishes the annual report required by Article 15 of Regulation 20220/2065 – Digital Service Act (DSA) for all managed commercial brands.

The reporting period adopted runs from February 17, 2024, the date the DSA came into force, to January 31, 2025.

The assessment of the orders received was conducted considering the requests from the designated Institutions, both in terms of blocking and unblocking access to illegal content.

Since the communication methods of the requests are highly heterogeneous, the counting of communications received, the individual contents to be addressed, the average time for order execution, and confirmation of receipt were also evaluated based on onerous manual activities and typical values.

REPORT 2024

• REPORT ANNEX_I – PART 1

• REPORT ANNEX_I – PART 2

• REPORT ANNEX_I – PART 3

• REPORT ANNEX_I – PART 4

• REPORT ANNEX_I – PART 5

• REPORT ANNEX_I – PART 6

• REPORT ANNEX_I – PART 7

• REPORT ANNEX_I – PART 8

• REPORT ANNEX_I – PART 9

• REPORT ANNEX_I – PART 10

• REPORT ANNEX_I – PART 11