The Service Charter is a transparency tool created by Wind Tre to protect their Customers. It is designed to inform Customers of their rights and Wind’s commitment to quality in the services we provide, constantly improving quality standards and the contact methods available. WIND uses this tool to comply with, among others, the quality standards for telecommunications service charters established by the Italian Communications Authority in resolutions 78/02/CONS, 179/03/CSP, 254/04/CSP,104/05/CSP, with the new resolution 154/12/CONS, 131/06/CSP, 79/09/CSP and 244/08/CSP. For any information relating to contracts or other aspects not covered by this Charter, please refer to our General Terms and Conditions.

The Service Charter is a transparency tool created by Wind to protect their Customers. It is designed to inform Customers of their rights and Wind’s commitment to quality in the services we provide, constantly improving quality standards and the contact methods available. WIND uses this tool to comply with, among others, the quality standards for telecommunications service charters established by the Italian Communications Authority in resolutions 78/02/CONS, 179/03/CSP, 254/04/CSP,104/05/CSP, with the new resolution 154/12/CONS, 131/06/CSP, 79/09/CSP and 244/08/CSP. For any information relating to contracts or other aspects not covered by this Charter, please refer to our General Terms and Conditions.

The Service Charter is a transparency tool created by Tre to protect their Customers. It is designed to inform Customers of their rights and Wind’s commitment to quality in the services we provide, constantly improving quality standards and the contact methods available. WIND uses this tool to comply with, among others, the quality standards for telecommunications service charters established by the Italian Communications Authority in resolutions 78/02/CONS, 179/03/CSP, 254/04/CSP,104/05/CSP, with the new resolution 154/12/CONS, 131/06/CSP, 79/09/CSP and 244/08/CSP. For any information relating to contracts or other aspects not covered by this Charter, please refer to our General Terms and Conditions.