Reporting of potential violations
The Wind Tre Group Companies (Wind Tre Italia S.p.A, Wind Tre S.p.A, 3Lettronica S.p.A and Wind Tre Retail Srl) have established a process for handling whistleblower reports (the Whistleblowing process) in accordance with the regulatory provisions enshrined in Legislative Decree no. 24/2023 regarding the protection of individuals who report violations of European Union law and national legislation.

In particular, Wind Tre Group has prepared 2 Whistleblowing Policies:
- The Whistleblowing Policy for the Wind Tre Companies, to be understood as Wind Tre Italia S.p.A, Wind Tre S.p.A, and 3Lettronica S.p.A;
- The Whistleblowing Policy of Wind Tre Retail Srl

Wind Tre Group promotes a corporate culture of fighting crime through the active and responsible participation of all of its employees and, more generally, all third parties that work with the Group.

What can be reported?
- violations, even potential ones, relating to the types of offences falling within the scope of Legislative Decree no. 24/2023, including but not limited to offences pursuant to Legislative Decree 231/01 and violations of Organizational Models; offences affecting areas protected by the EU (such as prevention of money laundering, product safety and compliance, etc.), violations of antitrust regulations, etc.
- other violations relating to other types of crimes not falling within the scope of Legislative Decree no. 24/2023, for which the provisions of the Decree itself do not apply, such as: violations of the SA8000 Standard, violations of other regulations, such as violation of the rules protecting the insurance industry (IVASS Regulations), violations of the Code of Conduct and other internal policies and procedures, cases of corporate fraud, etc.

Regardless of the manner in which the report is submitted, Wind Tre Group will guarantee the confidentiality and (if requested) anonymity of the reporting party, and will handle all the information relating to the case with the utmost confidentiality, and in accordance with the current laws.

Wind Tre Group will not tolerate retaliation, threats, or acts of discrimination against anyone who submits a report in good faith.

Any reports of violations or fraudulent circumvention of the principles and requirements of the Organisation, Management and Control Model pursuant to Italian Legislative Decree no. 231/2001 (“Model 231”) can also be submitted via the Supervisory Bodies’ dedicated channels listed below:
E-mail:
organismodivigilanzaW3@windtre.it (Wind Tre SpA)
organismodivigilanzaWR@windtre.it (Wind Tre Retail Srl)
organismodivigilanzaW3Italia@windtre.it (Wind Tre Italia SpA)
organismodivigilanza3Lettronica@windtre.it (3Lettronica Industriale SpA)

Postal address:
Wind Tre Italia S.p.A/ Wind Tre S.p.A/ Wind Tre Retail/3Lettronica
Organismo di Vigilanza 231/01 c/o Direzione Audit, Compliance 231 & Risk Management
Via Monte Rosa 91 - 20149 Milano

It should be noted that the channels cited above do not handle customer complaints, including complaints regarding service quality, prices, etc.